Shipping and Handling
Free Shipping
All orders of $49 or more are shipped for free, via the Standard Shipping referenced below.
Standard Shipping
There is a 1-2 business day processing time and 5-7 business days in transit. So, you can expect your
order to arrive within 6-9 business days from the time that you place the order (assuming that the item
is in stock at the time that you order it). All orders under $49 incur a $4.95 shipping charge. All orders over
$49 are shipped for free.
3 Day Shipping
There is a 1 business day processing time and 3 business days in transit. So, you can expect your
order to arrive within 4 business days from the time that you place the order (assuming that the item
is in stock at the time that you order it). All orders under $10 incur a $7.95 shipping charge. All orders over
$100 incur a $11.50 shipping charge.
Second Day Shipping
There is a 1 business day processing time and 2 business days in transit. So, you can expect your
order to arrive within 3 business days from the time that you place the order (assuming that the item
is in stock at the time that you order it). All orders under $50 incur a $16.50 shipping charge. All orders from $51-$100 incur
a $21.50 shipping charge. Orders from $100 to $200 incur a shipping charge of $29.50. Orders over $200 incur a $39.50 shipping charge.
Next Day Shipping
There is a 1 business day processing time and 1 business day in transit. So, you can expect your
order to arrive within 2 business days from the time that you place the order (assuming that the item
is in stock at the time that you order it). All orders under $50 incur a $32.50 shipping charge. Orders from $50-$100 incur a shipping charge
of $37.50. Orders from $100-$200 incur a shipping charge of $47.50. Orders over $200 incur a shipping charge of $59.50.
Contacting Customer Service
You can call us during normal business hours, at 305-725-1036. Or, you can email us 24 hours
a day at info@silverbasement.com
International Orders
For shipping out of the US,
please email us
for a quote.
Privacy
Policy
We want to be your one and only stop for sterling silver jewelry. Because we respect your privacy, all information you provide to us will
kept in house. Any information you provide to us
is used to process your order, and to provide you with further discounts on all your
favorit discount sterling silver jewelry. We will not sell or rent your
e-mail address or any other personal information to anyone.
Return Information
We offer one of the most
hassle free return policies in the sterling silver jewelry industry. Anything can be returned for any reason, within 30 days of receipt, for a full refund
of purchase price (minus shipping and handling). To contact us, please call 305-725-1036Please email us and let
us know that you are sending the product back, as well as the
order number, and we will gladly take it back. Our goal
here is to keep you happy, and coming back for all your future sterling silver jewelry needs for life.
Low-price guarantee
If you find a lower price on sterling silver jewelry item, anywhere on the web, within 48 hours of ordering, we will
refund you 100% of the difference. Any
offer must be a verified and true offer, on an established
website. The competitorīs shipping charges will be taken
into account when calculating their price. Any special
e-coupons that you use on our site will also be taken into
account. In other words, if you use a $10 coupon on a
$40 item, and you find it for $38 somewhere else, we will not
match, as you will have gotten the item for $30 from us (when
figuring in the coupon). This low price guarantee does
not apply to any special order or clearance jewelry items.
International Customers
For shipping out of the US,
please email us
for a quote.
We are not
responsible for typographical errors. Any questions or
comments please email us:
info@silverbasement.com
